Privacy Policy

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Welcome to westvalecountryhouse.co.uk (hereinafter referred to as “we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website westvalecountryhouse.co.uk(the “Site”), and outlines your privacy rights and how you can exercise them.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: such as name, email address, phone number.
  • Account Information: such as username, password, and other registration information.
  • Payment Information: such as credit card details and billing address.
  • Communications: any correspondence you send to us.

Non-Personal Information

We may also collect non-personal information such as:

  • Usage Data: information about how you use our Site, including the pages you visit, the time spent on those pages, and other statistics.
  • Technical Data: your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Site.
  • To improve, personalize, and expand our Site.
  • To understand and analyze how you use our Site.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
  • To process your transactions and manage your orders.
  • To find and prevent fraud.
  • To comply with legal obligations.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We take the security of your information seriously and use reasonable administrative, technical, and physical measures to protect the information we collect. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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